Frequently Asked Questions
Everything you need to know about your fitness journey with Dynamo Fitness.
How long does shipping take for heavy gym equipment?
Standard shipping for large items like treadmills and power racks typically takes 5-10 business days. Smaller accessories usually arrive within 3-5 business days.
Do you offer professional assembly services?
Yes, we offer professional in-home assembly for an additional fee in most metropolitan areas. You can select this option at checkout or contact our support team to add it to your order.
What is your return policy for fitness gear?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused. Please note that return shipping costs for heavy equipment may apply.
Do your products come with a warranty?
All Dynamo Fitness equipment comes with a standard manufacturer's warranty. Structural frames typically feature a lifetime warranty, while parts and electronics are covered for 1-2 years depending on the model.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Klarna and Afterpay to help you build your home gym now and pay over time.